McHugh Travel ANNOUNCEMENT
We here at McHugh Travel would like to thank all our customers for their patience and cooperation during this difficult time. It is a difficult time for the travel and tourism industry as COVID 19 has impacted the world in ways none could have thought. Taking the smallest things for granted is something that will not be done when this pandemic passes us. That is why McHugh Travel has been busy at work to make sure that when you want to enjoy the small and big things, we will be there to help you!
What have we done since lockdown?
During our time in ‘lockdown’ we have taken the time to complete an impeccable clean of our vehicles. We sterilised every seat, floor, and railing that our passengers could encounter. This is being done daily. Risk assessments have been carried out and updated regularly so we are in line with local regulations.
We have been keeping up to date with all recent advice and changes to help stop the spread of COVID 19. Therefore, we implemented changes for when we are ready to show you Donegal and beyond once more.
To combat the spread of COVID 19, we implemented all legislation and guidelines including the following:
There will be a limit on how many passengers will be seated on our vehicles for our day tours. Social distancing measures will be implemented to ensure that our passengers are safe. Seats will be blocked that are too close to other passengers or our colleagues. Face to face seats will also be blocked.
We will be providing liquid hand sanitizer for passengers getting on and off the coach. Our coaches are being cleaned daily to help stop the spread. Our colleagues are to wash their hands every time before they board a vehicle. Masks must be worn when boarding our vehicles.
Vouchers will be shown on technological devices so there is no cross contamination. We will have posters on vehicles to remind our customers of the social distancing regulations. We will direct you to where your coach will be waiting, and no bottles of water will be given.
Cancellation policy update
During this difficult time, we understand that a lot of our customers are disappointed. Refunds and changes of dates are being made daily. We know many are planning trips for when this is over, so we have made changes to our cancellation policy. We are now implementing free cancellations on bookings up to 72 hours before the departure date. We are also offering to change the date of your tour if your trip has been impacted by the virus.
We hope that this information puts your mind at ease, and we hope to see you soon! We will all come out stronger after this and will enjoy life to its fullest! We thank our customers for their support and understanding during this uncertain time. A last thank you to our staff who are working so hard to make sure that we are ready to go once this is all over.
For links related to COVID 19, please find below:
World Health Organization